NEO Allstars | Frequently Asked Questions (FAQs)

How long are your class sessions?

Our classes are monthly. All class tuition includes 4 classes, once a week for one month.

How long are your class sessions?

Our classes are monthly. All class tuition includes 4 classes, once a week for one month.

How long do athletes stay in a class for?

Athletes will remain in the class on a month by month basis. We will automatically enroll you in the next month unless you send us a written consent that you will be dropping out. It must be sent by the 20th of the month.

How long do athletes stay in a class for?

Athletes will remain in the class on a month by month basis. We will automatically enroll you in the next month unless you send us a written consent that you will be dropping out. It must be sent by the 20th of the month.

Do you have a membership fee?

Yes, all members of NEO pay a $35 annual membership fee.

Do you have a membership fee?

Yes, all members of NEO pay a $35 annual membership fee.

What is your make up policy?

All athletes can schedule a make up class within 30 days of the missed class date. Please call or email us to schedule a make up.

What is your make up policy?

All athletes can schedule a make up class within 30 days of the missed class date. Please call or email us to schedule a make up.

How do I schedule a free trial class?

Please email northeastohioallstars@gmail.com or call the gym at 330-896-6599.

How do I schedule a free trial class?

Please email northeastohioallstars@gmail.com or call the gym at 330-896-6599.

Where is your tumbling schedule?

Please click on the tab that says "Schedule" to view our class schedule.

Where is your tumbling schedule?

Please click on the tab that says "Schedule" to view our class schedule.

When should I notify NEO we are dropping from a class?

We must be notified by the 20th of the month.

When should I notify NEO we are dropping from a class?

We must be notified by the 20th of the month.

What do athletes wear to class?

Please wear something your athlete can move freely around in. Most of our athletes wear shorts, tank tops, sports bras, tennis shoes or t shirts. Please make sure your athletes hair is in a pony tail and they are not wearing any jewelry.

What do athletes wear to class?

Please wear something your athlete can move freely around in. Most of our athletes wear shorts, tank tops, sports bras, tennis shoes or t shirts. Please make sure your athletes hair is in a pony tail and they are not wearing any jewelry.

Can my athlete arrive late to a class?

We do not allow any athletes to enter their class more than 10 minutes late. We want all athletes to be properly warmed up before taking the class. This is a safety liability. If you will be more than 10 minutes late, please schedule a make up class. 

Can my athlete arrive late to a class?

We do not allow any athletes to enter their class more than 10 minutes late. We want all athletes to be properly warmed up before taking the class. This is a safety liability. If you will be more than 10 minutes late, please schedule a make up class. 

How do I sign my athlete up for open gym?

Open Gym enrollment can be found in your parent portal under classes. If you do not have a parent portal, you will have to register your athlete under "More+" and click New Athlete Registration. 

How do I sign my athlete up for open gym?

Open Gym enrollment can be found in your parent portal under classes. If you do not have a parent portal, you will have to register your athlete under "More+" and click New Athlete Registration. 

When can I join a cheerleading team?

We have All Star Evaluations in May for Elite and Prep. We form teams for our Novice division in October. Please contact NEO for more information regarding cheerleading teams. 

When can I join a cheerleading team?

We have All Star Evaluations in May for Elite and Prep. We form teams for our Novice division in October. Please contact NEO for more information regarding cheerleading teams. 

Does everyone make a team?

Yes! We have a team for everyone based on their age and skill level. We offer several different options based on time and financial commitment as well. 

Does everyone make a team?

Yes! We have a team for everyone based on their age and skill level. We offer several different options based on time and financial commitment as well. 

What is unlimited tumbling?

Unlimited Tumbling is only offered to our Elite All Star athletes. They can drop in to any tumbling class that has room and is their level appropriate class or below.

What is unlimited tumbling?

Unlimited Tumbling is only offered to our Elite All Star athletes. They can drop in to any tumbling class that has room and is their level appropriate class or below.


Request information

Request Information Now!